faqs.

Frequently Asked Questions




1. Search films


You can try it by searching related keywords, like the name of a mountain or the name of someone who appears in the film. The film search engine searches not only in titles, but it also considers the following fields: titles, locations, credits, and description. After a first search, you can filter results by setting advanced search parameters.

The film search engine searches by default in the following fields: titles, locations, credits, and description. The results, therefore, correspond to all the films that contain the text you searched in one of these fields. In advanced search, you can restrict the search to the desired field, and search, for example, only by title.

When you search by title in advanced search, the search engine searches in the following fields: title, series name, subtitle, and other titles and titles in other languages. Thus, the results will include all the films that contain the searched word in one of these fields.

To do a search showing all results, just leave the text field empty and press enter or the search button. If you do it in the advanced search, you can filter results setting different parameters and find, for example, all films in one genre, or in an interval of years.

The MNTNFILM database is growing day by day. The film you are looking for may not have been published yet. If you want, you can warn us using the add films form.

When you search a location in the map by text, the search is done through google maps search engine. But not all locations in the MNTNFILM map are indexed by google. So the best way to find them in our map is search typing the name of a nearby area to make a zoom in the map, and from there, navigate to find the location.



2. Watch films


Unfortunately, you cannot. At MNTNFILM we only post links to movies that are available from legal sources. If a movie does not appear as available in any of the modalities (FREE/VOD/BUY), it means that we haven't found it anywhere. If you know a legal source where this film can be found, please, let us know through the add film data form.

No, sorry. Being a registered user does not provide privileged access to watch films that are not available to other users. To know more about the benefits of being a registered user, please, go to the registered users help page.



3. Type of films and classification


Basically climbing and mountaineering films. To learn more, please, go to the film selection criteria page.

Films are classified by genre and subgenre, according to whether the story is real or fictional, and by the mountain and climbing themes that appear in the film. To learn more about film classification, please, go to the film classification page.



4. Lists and reviews


Both are personal film lists. Favorite films list becomes public when a user has opened a channel. Films watchlist will remain always private. While favorite films list is more a kind of list to save movies 'for posterity', films watchlist is intended to save movies to be reviewed later.

To add films to your lists, you must log in and click on the add button on the film page. A confirmation message will be shown inviting you to check the list.

To manage your lists, you must log in and from the user menu (next to the language selector), choose the list you want to check. You can also access these lists from the floating window confirming that a film has been added to your list.

Yes, all your film reviews are saved in the user area. These reviews can be edited at any point by accessing to my film reviews.

You can rate a movie only once, but you can modify the rating at any time by setting a new rating. The last rating is the one that will remain.



5. Add films


Sorry, you can't do it directly. You must send us a request through the add films form. We will analyze, verify, and complete the data to publish it correctly as soon as possible.

To notify any mistake or to let us know about any additional information related to a film, please, contact us through the add film data form.



6. Festivals


Only those festivals with a scheduled date appear in upcoming festivals. Past festivals do not appear in upcoming festivals until they have confirmed the next date. If you know next dates of any festival, please, let us know through the update festival data form.

Sorry, you can't do it directly. You must send us a request through the add film festival form. We will analyze, verify, and complete the data to publish it correctly as soon as possible.

To notify any mistake or to let us know about any additional data related to a festival, please, contact us through the update festival data form.



7. Register and login


Registration is a two-step process. Once the registration form has been sent, the account must be activated through the link sent to the email. This step is to confirm the validity of the registered email. The account will remain inactive until this second step is completed. Please, check the junk email if you don't receive the registration email.

Username and password are needed to log in. If you have forgotten either one, you can enter your email and click on recover password. You will receive an email with your username and a link to generate a new password. If you have any other problem, please, contact us.

Registered users can manage personal lists, rate, and comment on films and channels, and open their own channel. Sorry, being a registered user does not give access to any content that is not accessible to other users. To learn more, please go to the registered users help page.

Professional users have the same benefits as normal users, but if they open a channel, it will be identified with the PRO tag. This allows search channels selectively and highlight the professional ones.

To open a professional account, you must be authorized to open the account on behalf of a company or business and be validated by the MNTNFILM administration. All professional accounts will remain as normal accounts until they are validated by the MNTNFILM administration.



8. User private area


To log in you must click on the user icon next to the language selector. Once logged, the user button will turn into an orange folding menu with the private area links. On mobile devices, the user menu (my mntnfilm) is located at the end of the general menu.

If you registered as a normal user and you want to upgrade your account, please, send us a request by filling the upgrade account form.

To open a channel you must be a registered user and once you logged in, click on my channel in the user menu.

To update account data or to change your password, go to the private user area menu and click on manage account.



For any other questions, do not hesitate to contact us. We will try to answer as soon as possible. Thank you.

 

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